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Optum Serve consulting solutions

Our health policy and consulting expertise can help you make informed policy choices. 

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Addressing the challenges of health care with proven solutions

Proud to be part of Optum since 2007.

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Our expertise

We accelerate transformation by offering unmatched consulting solutions.

  • Health services research: We support the transition to value-based care through guidelines informed by quality patient experience data.
  • Health system modernization: Our consultants use data-driven insights to model the impact of changes in health care delivery.
  • Population health management: We identify health factors for discrete populations. We study how interventions can improve health outcomes.
  • Program integrity: Our insights can increase the effectiveness of our national health system.
  • Public sector health care programs: Our deep understanding of public sector health care programs, and the individuals they serve, guides our analytic approach.
  • Quality measures: We create quality measures to help state and federal governments improve health care delivery.
  • Value-based payment systems: We help clients test new payment systems to encourage better-coordinated care.
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Our capabilities

We work across the public, nonprofit and private sectors to create new programs that benefit people across the nation. 

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Strategy and management consulting

We create strategies that aligns with each client’s defining mission. 

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Advanced analytics

We bring economic, policy and content expertise to all projects. This informs our analyses and reveals the most actionable insights.

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Policy research

Our rapid-cycle evaluation of programs accelerates vetting. 

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Program design, implementation and evaluation

We support end-to-end program design, implementation and evaluation. This improves cost efficiency and impact among populations served. 

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Learning and diffusion/technical assistance

We deliver continuous improvement by identifying gaps in program efficiency and translating learning theories into practice.

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About us

Our health policy and consulting solutions are a business unit within Optum Serve. This is the federal health services business of Optum.

We are a premier national health care and human services consulting firm. We solve problems for organizations in the public, non-profit and private sectors.

We provide our clients with high-quality products and insightful support. Our goal is to maximize the delivery of programs and services to make a difference.

We support organizations at all levels of health care and human services.

  • Associations: We provide data analyses that offer insights into disease burden and workforce optimization.​
  • Federal government: We help federal agencies develop and launch new programs. We maintain and improve existing programs. Our target populations include military personnel, Veterans, Medicare and Medicaid beneficiaries, and other vulnerable individuals.
  • Foundations: We offer foundations research and insights on coplex health services needs across the nation. 
  • State and local governments: We work with state and location government organizations to design, implement and improve programs.

ISO 9001:2015 Certification ​

The International Organization for Standardization (ISO) maintains ISO 9000:2015. This is an internationally recognized standard for quality management systems and the methods for attaining those standards. Optum Serve Consulting’s quality management system meets all ISO 9000:2015 requirements.

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