DHHS, Health Resources and Services Administration

This report details a comprehensive review of the cultural competence theoretical and methodological literature. It begins with a review of how cultural competence has been conceptualized. The identification and discussion of the areas in which cultural competence must be evidenced are presented as critical domains for measuring cultural competence. The report then presents and applies a measurement framework for the identification and review of specific performance indicators and measures of cultural competence that are garnered from the literature. The report identifies key challenges in measuring cultural competence and potential areas for further analysis are discussed. The conclusion section of this report highlights key themes raised throughout the report and presents considerations for next steps.

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