California HealthCare Foundation

Lewin contact: Lisa Chimento

The California HealthCare Foundation commissioned The Lewin Group to conduct a business case analysis of Health-e-App---an interactive, Web-based enrollment application designed to expedite and simplify the enrollment of children and pregnant women in California's Medi-Cal (Medicaid) and Healthy Families (SCHIP) programs. Modeled on the state's four-page joint Medi-Cal and Healthy Families mail-in paper application, Health-e-App offers unique features like real-time preliminary program eligibility determination and application tracking that allows community-based enrollment workers to inform inquiring clients of the application's status at different points. A pilot test of Health-e-App demonstrated that state-of-the-art technology can be applied to improve systems for enrolling low-income individuals in public health insurance programs and to enhance stakeholders' understanding of the entire application process.

"Throughout the engagement, Lewin consultants listened to us and delivered superb analyses and thoughtful guidance–not canned solutions."  NONPROFIT HEALTH SYSTEM