Consumer Bill of Rights and Responsibilities Costs and Benefits: Information Disclosure and External Appeals
November 1997
Presidential Advisory Commission on Consumer Protection and Quality in the Health Care Industry
The study estimates the benefits to consumers and administrative costs to government and providers under Consumer Bill of Rights. Consumer empowerment, the ability to tailor plan choice to personal need, and quality improvement were found to be major benefits. Costs of information disclosure were estimated to be between $0.59 and $2.17 per insured person per month. Costs of external appeals were estimated at $.003 to $.07 per person per month.