Findings from Focus Groups Conducted with Colorado Works Applicants and Participants
September 2007
Colorado Department of Human Services
This report presents findings from focus groups that were conducted with 78 current and past TANF recipients in four Colorado counties. The focus groups provide the clients’ perspective about their experiences on welfare and how participation in various services may have contributed to their long-term self-sufficiency. The report focuses on seven key topic areas: (1) Reasons for TANF application, (2) Application and eligibility determination process, (3) Views on diversion, (4) Views on services provided by staff, (5) Views on services received through TANF offices and Workforce Centers, (6) Work participation requirements and time limits, and (7) Long-term self-sufficiency.