Assessment of One-e-App: A Web-based Application and Enrollment Application for Public Health Insurance Programs
October 2008
California HealthCare Foundation; The California Endowment
Lewin contact: Lisa Chimento
The California HealthCare Foundation and The California Endowment engaged The Lewin Group to conduct an assessment of One-e-App, an electronic application and enrollment system that allows applicants to apply for multiple public programs through a single application process. The assessment focused on evaluating and demonstrating the benefits of One-e-App both qualitatively and quantitatively. This report presents a summary of the assessment’s background, Lewin’s approach to the analysis, key analytic findings, key implementation considerations, and policy and operational considerations promoting One-e-App’s optimal use.