Missouri Department of Social Services

For the Missouri Department of Social Services, The Lewin Group conducted a high-level review of MO HealthNet’s Non-Emergency Medical Transportion (NEMT) program. The review focused on the following questions: Should MO HealthNet continue to use actuarially-sound rates? What alternative reimbursement approaches might Missouri consider? What best practices have states implemented to oversee brokers and assure quality in their NEMT programs? What service or contract modifications Missouri might consider incorporating into its NEMT broker program?

"Throughout the engagement, Lewin consultants listened to us and delivered superb analyses and thoughtful guidance–not canned solutions."  NONPROFIT HEALTH SYSTEM